To keep your Build A Rocket Boy account secure, it's important to reset your password regularly. There are two methods for resetting your password, depending on whether you can log into your account:
1. If You Can Log Into Your Account:
- Log into your account here.
- Navigate to "Password and Security."
- Click "Edit" next to the "Update Password" section.
- Enter your current password, then create and confirm your new password
Make sure your new password meets the following criteria:
- Contains at least one lowercase letter, one uppercase letter, one number, and one special character (e.g., @, !, $, %, *, &).
- No character repeats more than twice.
- Is between 8 and 32 characters in length.
- Click "Save." You will receive confirmation that your password has been updated both on your profile and via email.
2. If You Cannot Log Into Your Account:
- Open this link.
- Click "Forgot Password."
- Enter the email address associated with your Build A Rocket Boy account and click "Submit."
- You will receive a password reset link at your email address.
Check all email folders, including spam, for the reset link.
- Click the "Reset Password" button in the email and create your new password, ensuring it meets the following criteria:
- Contains at least one lowercase letter, one uppercase letter, one number, and one special character (e.g., @, !, $, %, *, &).
- No character repeats more than twice.
- Is between 8 and 32 characters in length.
- Click "Submit." You will receive confirmation that your password has been successfully updated both on your profile and via email.
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