At Build A Rocket Boy, our Customer Support team is here to help resolve any issues you may encounter with our website or products, including our game EVERYWHERE. Whether you're facing technical problems or have account-related questions, we're committed to providing assistance to ensure a smooth experience.
Products We Offer Support For:
Build A Rocket Boy Website:
- Login issues
- Error codes
- Account-related changes
Note: We have an extensive library of self-service articles to guide you through managing your account efficiently. These resources are designed to help you make changes quickly without needing additional assistance. We recommend checking them out here. If you still need help, feel free to reach out by following the steps here.
EVERYWHERE Launcher:
- Issues with installing or downloading the Launcher
- Problems connecting to the Launcher
- Login issues
- Error codes
EVERYWHERE Game:
- Bugs
- Crashes
- Gameplay issues
- Graphics issues
- Connection issues
Note: For any latency-related issues, it's best to contact your internet service provider (ISP) for assistance.
Products Beyond Our Support Scope:
Certain issues fall outside of our support capabilities. For these, we recommend reaching out to the appropriate providers.
-
Operating System issues:
Contact Microsoft Support or Apple Support. -
Internet Service Provider (ISP)/Latency issues:
Contact your ISP’s support team. -
Other technical issues (e.g., blue screens, hardware installation, overclocking, overheating, or third-party firewall/antivirus settings):
Reach out to the product manufacturer for support.
We’re here to ensure you have the best possible experience. If you encounter any problems with our products or need further assistance, don’t hesitate to get in touch with us!
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